TextBehind® DOCS is the new
Document Management for Organizations
to send non-privileged documents
to the participating correctional institutions nationwide.
To Send Non-Privileged Mail:
You must be associated with an organization that sends educational and inspirational content to the incarcerated individuals in any correctional institution nationwide. All such mailings are subject to review and approval by the controlling institution.
Many non-profit and for-profit organizations such as Churches, Ministries, Universities, Colleges, and individuals frequently send educational and inspirational content to incarcerated individuals. They generally go through a highly inconvenient process of maintaining contact lists per facility that are often outdated. Further, they also incur higher costs when printing all content, packaging individualized documents, and then shipping to each individual. To make matters worse, the rejected or undelivered letters are another reason where so much of this effort is wasted.
At the same time inside the prison mailrooms, the staff also have to handle the bulk of educational mail with a certain degree of anxiety because it's laborious work, and they're often short-staffed.
That is where the TextBehind DOCS system makes a significant difference. Now, you can focus on creating more high-quality content. When creating an order, select your desired recipient(s), upload documents, pay online, and send. TextBehind will take care of everything else for you. All documents to each inmate will be organized, printed, and delivered in a very professional manner.
Many organizations have used the TextBehind DMS service (now TextBehind DOCS) to send thousands of documents. Join the community to save money, time, and hassle with the TextBehind DOCS system.
FREE Document Shipping is Applicable to the Participating Partnered Facilities Only
A growing list of industry partners, such as inmate telephone companies, commissary vendors, and tablet/kiosk hardware providers, utilize TextBehind as their preferred inmate mail management technology and service. As a result, depending on the mail delivery service model implemented at the correctional facility, we may deliver your documents electronically or in print format to the selected recipient(s), including the onsite mail printing and offsite mail printing with shipping processes.
TextBehind team will professionally manage the mail delivery process exactly how we handle thousands of communications daily for our customers nationwide.
* The most notable advantage to you is the FREE SHIPPING if your order is going to any of our partnered correctional facilities, and that list is constantly growing. Any shipping fees charged are only by the postal carrier like the USPS®. TextBehind does not add a markup on your shipping costs.
The applicable shipping cost will be displayed directly from the USPS® system at the time of order, based on how much content you may send with your order.
When sending the same document(s) to multiple incarcerated individuals, the TextBehind DOCS system dramatically minimizes your work by automating the document replication and customization process.
Instead of printing, packaging, and shipping the same document(s) multiple times, you can upload just one in the TextBehind DOCS system, select your desired recipients under Mass Communication order type, and send.
There’s little difference between sending a set of documents to an individual or a large group of recipients. Let TextBehind DOCS system help you save precious time that you can utilize for more important things as an educator and content creator.
Regardless of what type of document(s) you send to the correctional facilities, TextBehind takes the security of your files very seriously. Therefore, our system data is not only encrypted during TRANSMISSION but also AT REST. But we do not stop there. Additional security measures behind the scene make our service one of the most secure and reliable communication platforms.
It is a fact that most organizations do not have the tools and time to keep track of all costs related to their existing manual processes when managing document shipping for various customers. For example:
We thought of that, and more because we do the same as you do but on a very different scale and with efficiency. Primarily because we cater to a wide variety of customers while managing thousands of transactions daily. And now, you can take advantage of what we have invented, the TextBehind DOCS system.
Go ahead and send an order. See for yourself. If you have any questions about the service, please visit the HELP CENTER, or contact us today.
TextBehind® is a technology innovation company that provides systems and services for the public safety agencies, such as correctional institutions.
We have been serving various technology-based solutions designed to achieve the following goals:
Due to our focus on innovation, business ethics, and the level of professionalism, TextBehind® has become one of the leading and most respected companies in the U.S. corrections industry.
Our relentless pursuit of service excellence has enabled us to become a great industry partner and a team you can trust and work with for years to come.
